Training & support

Is the training programme all classroom based?

Absolutely not! Effective training requires a mixture of theoretical knowledge and practical application. New franchise owners receive in excess of 4 weeks induction training within their franchise package:

• Assessed self study of the Operations Manual (3 days)
• Observation and mentoring at a working office (2 days)
• Training Academy induction - classroon training  (5 days)
• Pre-launch visit by an Operations Director (2 days)
• Launch visit (2 days)
• Post-launch visit (1 day)
• Training Academy specialist one-day courses (8 days)

All the Training Academy courses (except induction) are run throughout the year at convenient regional locations, allowing our new franchisees to complete their induction training programme within their first 12 months of trading at a pace to suit both their business and personal time commitments.

Who will be helping me to complete the training?

You will work with a number of training providers including a personal coach - your 'Operations Director'. An Operations Director is a seasoned lettings professional who has no additional duties other than supporting new franchise owners in getting to grips with their lettings and property management businesses, and working with current  franchisees to increase their landlord and tenant client base, developing their team and opening offices in both new and existing territories.  

There are five staff on the Operations team at Martin & Co, plus a team of trainers, a Best Practices Manager and a 'free' legal helpline. If you have a lettings technical problem, then at Martin & Co you will never be far from the answer.

I'm worried I might not have any business when my shop is "launched"

This never happens! Providing you follow your Operations Directors advice the tried and tested franchise systems that exist within Martin & Co will deliver to you landlord clients seeking to let out their property. The impact of the arrival of the "UK's No. 1" letting brand in a new location gives you immediate credibility, and our frequently visited website www.martinco.com  ensures you will have plenty of potential tenant enquiries. 

Remember that both landlords and tenants need your services, the decision to rent a home or to let out an investment property are driven by necessity. You simply need to convince landlords and tenants that your Martin & Co franchise business can best service their needs.